Elevator Landings: How it Works (Text)

The "Areas of Refuge" or "Areas of Rescue Assistance" concept was established to provide a location for building occupants, who cannot traverse the stairs without assistance, to be able to assemble in a common area and await assistance or instructions by the first responders. These areas are required on each floor above and below the “ground” floor, must be clearly marked and provide a two way communication system to a central control point (RATH® Base Stations) within the building. If the central control point is not staffed 24 hours a day, the communication from each Area of Refuge (Elevator Landing) must be on a timed redirection to a location that is staffed 24 hours a day. The Area of Refuge communication system (RATH® Call Boxes) shall provide for hands-free, two-way communication, provide an audible and visible signal to indicate communication has occurred and indicate to the receiver the location sending the signal.

Click to Download: Area-of-Refuge 'How it Works' Diagram
Rath Call Boxes
  • Location Message can be programmed into each
  • ADA Compliant (Americans with Disabilities Act)
  • Can call up to 4 different Emergency numbers plus the base station
  • RATH® Base Stations
  • Visual indicator of which Call Box(es) have been activated
  • Audio indicator that a Call Box has been activated
  • Capable of speaking to one or all Call Boxes at once


  • How RATH’s Area of Refuge System Works:

    (People at the Elevator Landing)

    Jim and Sally are in the Elevator Landing and push the emergency button on the Rath Call Box. The call will go initially to the Central Control Point Rath Base Station and if not answered will transfer to a location staffed 24 hours a day by emergency personnel. Jim and Sally will hear audible dialing and a location message (plays when call is answered), along with a visual indicator, that the call has been received. Once the location message has played, two-way communication will occur. The calling party in the Area of Refuge cannot stop the call once the button has been pressed; only the called party can terminate the communication.

    (Person at the Central Control Point) Area of Refuge Base Station

    Andrea hears an audible signal that someone has activated an Area of Refuge RATH® Call Box. When she looks at the RATH® Base Station she can see that the RATH® Call Box on the 4th Floor is activated. She will then lift the handset and press the lighted button to speak to Jim and Sally.

    Andrea has several options at this time:
  • She can speak to them for as long as is required. Call can only be terminated by Andrea
  • She can put them on hold and call for additional help, then reconnect with Jim and Sally when she is ready to talk again
  • She can speak to all RATH® Call Boxes asking if anyone else is trapped